/* ===========================
   CSS Variables & Reset
   =========================== */

:root {
    /* Color Palette */
    --color-dark: #1e1e1e;
    --color-gray: #575556;
    --color-accent: #b49353;
    --color-accent-light: #d4b37e;
    --color-accent-dark: #8a7340;
    --color-light: #f5f5f5;
    --color-white: #ffffff;
    --color-border: #e0e0e0;

    /* Status Colors */
    --color-success: #4caf50;
    --color-warning: #ff9800;
    --color-danger: #f44336;
    --color-info: #2196f3;
    --color-purple: #9c27b0;

    /* Spacing */
    --spacing-xs: 0.25rem;
    --spacing-sm: 0.5rem;
    --spacing-md: 1rem;
    --spacing-lg: 1.5rem;
    --spacing-xl: 2rem;
    --spacing-xxl: 3rem;

    /* Typography */
    --font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
    --font-size-sm: 0.875rem;
    --font-size-base: 1rem;
    --font-size-lg: 1.125rem;
    --font-size-xl: 1.5rem;
    --font-size-xxl: 2rem;

    /* Border Radius */
    --radius-sm: 4px;
    --radius-md: 8px;
    --radius-lg: 12px;

    /* Shadows */
    --shadow-sm: 0 1px 3px rgba(0, 0, 0, 0.1);
    --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.1);
    --shadow-lg: 0 10px 20px rgba(0, 0, 0, 0.15);

    /* Transitions */
    --transition-fast: 150ms ease;
    --transition-base: 250ms ease;
    --transition-slow: 350ms ease;
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: var(--font-family);
    font-size: var(--font-size-base);
    line-height: 1.6;
    color: var(--color-dark);
    background-color: var(--color-light);
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

a {
    color: var(--color-accent-dark);
    text-decoration: underline;
}

a:hover{
    color: var(--color-accent-light);
}

/* ===========================
   Layout Components
   =========================== */

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-lg);
    width: 100%;
}

.main-content {
    flex: 1;
    padding: var(--spacing-xxl) 0;
}

/* ===========================
   Navigation
   =========================== */

.navbar {
    background-color: var(--color-white);
    border-bottom: 1px solid var(--color-border);
    padding: var(--spacing-md) 0;
    box-shadow: var(--shadow-sm);
}

.navbar .container {
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
}

.navbar-brand {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
    text-decoration: none;
    transition: opacity var(--transition-fast);
}

.navbar-brand:hover {
    opacity: 0.8;
}

.logo {
    /* height: 40px; */
    max-width: 40%;
    transition: transform var(--transition-fast);
}

.navbar-brand:hover .logo {
    transform: scale(1.05);
}

.brand-name {
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--color-dark);
}

.navbar-menu {
    display: flex;
    list-style: none;
    gap: var(--spacing-lg);
    align-items: center;
}

.nav-link {
    color: var(--color-gray);
    text-decoration: none;
    font-weight: 500;
    transition: color var(--transition-fast);
    padding: var(--spacing-sm) var(--spacing-md);
    border-radius: var(--radius-sm);
}

.nav-link:hover {
    color: var(--color-accent);
    background-color: rgba(180, 147, 83, 0.1);
}

.nav-link-button {
    background: none;
    border: none;
    cursor: pointer;
    font-family: var(--font-family);
    font-size: var(--font-size-base);
}

/* Burger Menu */
.burger-menu {
    display: none;
    flex-direction: column;
    gap: 5px;
    background: none;
    border: none;
    cursor: pointer;
    padding: var(--spacing-sm);
    z-index: 1002;
    position: relative;
}

.burger-line {
    width: 25px;
    height: 3px;
    background-color: var(--color-dark);
    border-radius: 2px;
    transition: all var(--transition-base);
}

.burger-menu.active .burger-line:nth-child(1) {
    transform: translateY(8px) rotate(45deg);
}

.burger-menu.active .burger-line:nth-child(2) {
    opacity: 0;
}

.burger-menu.active .burger-line:nth-child(3) {
    transform: translateY(-8px) rotate(-45deg);
}

/* ===========================
   Footer
   =========================== */

.footer {
    background-color: var(--color-dark);
    color: var(--color-white);
    padding: var(--spacing-xl) 0;
    text-align: center;
    margin-top: auto;
}

.footer p {
    margin: 0;
    opacity: 0.8;
}

/* ===========================
   Messages
   =========================== */

.messages-container {
    position: fixed;
    top: var(--spacing-lg);
    right: var(--spacing-lg);
    z-index: 1000;
    max-width: 400px;
}

.message {
    padding: var(--spacing-md) var(--spacing-lg);
    margin-bottom: var(--spacing-sm);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-md);
    background-color: var(--color-white);
    border-left: 4px solid var(--color-accent);
    animation: slideIn var(--transition-base);
}

.message-success {
    border-left-color: var(--color-success);
}

.message-error {
    border-left-color: var(--color-danger);
}

.message-warning {
    border-left-color: var(--color-warning);
}

.message-info {
    border-left-color: var(--color-info);
}

@keyframes slideIn {
    from {
        transform: translateX(100%);
        opacity: 0;
    }
    to {
        transform: translateX(0);
        opacity: 1;
    }
}

/* ===========================
   Buttons
   =========================== */

.btn {
    display: inline-block;
    padding: var(--spacing-sm) var(--spacing-lg);
    font-size: var(--font-size-base);
    font-weight: 500;
    text-align: center;
    text-decoration: none;
    border: 2px solid transparent;
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: all var(--transition-fast);
    background-color: transparent;
}

.btn-primary {
    background-color: var(--color-accent);
    color: var(--color-white);
    border-color: var(--color-accent);
}

.btn-primary:hover {
    background-color: var(--color-accent-dark);
    border-color: var(--color-accent-dark);
}

.btn-secondary {
    color: var(--color-accent);
    border-color: var(--color-accent);
}

.btn-secondary:hover {
    background-color: var(--color-accent);
    color: var(--color-white);
}

.btn-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: var(--spacing-sm);
    color: var(--color-gray);
    cursor: pointer;
    transition: all var(--transition-fast);
    border-radius: var(--radius-sm);
}

.btn-icon:hover {
    color: var(--color-accent);
    background-color: rgba(180, 147, 83, 0.1);
    transform: scale(1.1);
}

.btn-full {
    width: 100%;
}

.btn-status {
    display: inline-flex;
    align-items: center;
    gap: var(--spacing-sm);
    padding: var(--spacing-md) var(--spacing-lg);
    margin: var(--spacing-sm);
    border: 2px solid var(--color-border);
    background-color: var(--color-white);
    color: var(--color-gray);
    transition: all var(--transition-fast);
}

.btn-status:hover {
    border-color: var(--color-accent);
    color: var(--color-accent);
    transform: translateY(-2px);
    box-shadow: var(--shadow-sm);
}

/* ===========================
   Forms
   =========================== */

.form {
    max-width: 600px;
}

.form-group {
    margin-bottom: var(--spacing-lg);
}

.form-group label {
    display: block;
    margin-bottom: var(--spacing-sm);
    font-weight: 500;
    color: var(--color-dark);
}

.input,
.textarea {
    width: 100%;
    padding: var(--spacing-md);
    font-size: var(--font-size-base);
    font-family: var(--font-family);
    border: 2px solid var(--color-border);
    border-radius: var(--radius-md);
    transition: all var(--transition-fast);
    background-color: var(--color-white);
}

.input:hover,
.textarea:hover {
    border-color: var(--color-accent-light);
}

.input:focus,
.textarea:focus {
    outline: none;
    border-color: var(--color-accent);
    box-shadow: 0 0 0 3px rgba(180, 147, 83, 0.1);
}

.textarea {
    resize: vertical;
    min-height: 120px;
}

.input-small {
    padding: var(--spacing-sm) var(--spacing-md);
    font-size: var(--font-size-sm);
}

.input-file {
    border: none;
    padding: var(--spacing-sm) 0;
}

.form-help {
    display: block;
    margin-top: var(--spacing-xs);
    font-size: var(--font-size-sm);
    color: var(--color-gray);
}

.form-errors,
.field-errors {
    color: var(--color-danger);
    font-size: var(--font-size-sm);
    margin-top: var(--spacing-sm);
}

.form-actions {
    display: flex;
    gap: var(--spacing-md);
    margin-top: var(--spacing-xl);
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    font-size: var(--font-size-sm);
}

.checkbox-group {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.checkbox-group label {
    margin-bottom: 0;
}

.help-text {
    display: block;
    font-size: var(--font-size-sm);
    color: var(--color-gray);
    margin-top: var(--spacing-xs);
}

.form-section {
    margin-top: var(--spacing-xl);
    padding: var(--spacing-lg);
    background-color: var(--color-light);
    border-radius: var(--radius-md);
    border: 2px solid var(--color-border);
}

.form-section h3 {
    margin: 0 0 var(--spacing-sm) 0;
    font-size: var(--font-size-lg);
    color: var(--color-dark);
}

.section-description {
    margin: 0 0 var(--spacing-lg) 0;
    font-size: var(--font-size-sm);
    color: var(--color-gray);
}

/* ===========================
   Home Page
   =========================== */

.home-container {
    text-align: center;
}

.hero {
    margin-bottom: var(--spacing-xxl);
}

.hero h1 {
    font-size: var(--font-size-xxl);
    margin-bottom: var(--spacing-md);
    color: var(--color-dark);
}

.hero p {
    font-size: var(--font-size-lg);
    color: var(--color-gray);
}

.apps-section h2 {
    font-size: var(--font-size-xl);
    margin-bottom: var(--spacing-xl);
    color: var(--color-dark);
}

.app-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: var(--spacing-xl);
    margin-top: var(--spacing-xl);
}

.app-card {
    display: block;
    padding: var(--spacing-xxl);
    background-color: var(--color-white);
    border-radius: var(--radius-md);
    text-decoration: none;
    /* color: var(--color-dark); */
    transition: all var(--transition-base);
    box-shadow: var(--shadow-sm);
    min-height: 300px;
    max-width: auto;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    overflow: hidden;
}

/* Blurred background layer (bottom layer) */
.app-card::after {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-image: var(--bg-image);
    background-size: cover;
    background-position: center;
    background-repeat: no-repeat;
    filter: blur(var(--bg-blur, 0px));
    z-index: 0;
}

/* Gradient overlay (middle layer) */
.app-card::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    /* background: linear-gradient(135deg, rgba(122, 122, 78, 0.45) 0%, rgba(58, 58, 9, 0.35) 30%);
    transition: opacity var(--transition-base); */
    z-index: 1;
}

.app-card:hover::before {
    opacity: 0.1;
}

.app-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-lg);
    border-color: var(--color-accent);
}

.app-card-disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.app-card-disabled:not(:has(.app-toggle-btn)) {
    pointer-events: none;
}

.app-card-content {
    position: relative;
    z-index: 2;
}

.app-card-content h3 {
    font-size: var(--font-size-xxl);
    margin-bottom: var(--spacing-md);
    color: var(--color-light);
}

.app-card-content p {
    color: var(--color-light);
    line-height: 1.6;
}

.app-toggle-btn {
    position: absolute;
    top: var(--spacing-md);
    right: var(--spacing-md);
    z-index: 3;
    background-color: rgba(255, 255, 255, 0.9);
    border: 2px solid var(--color-border);
    border-radius: var(--radius-md);
    padding: var(--spacing-sm);
    cursor: pointer;
    transition: all var(--transition-base);
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
}

.app-toggle-btn:hover {
    background-color: var(--color-white);
    border-color: var(--color-accent);
    transform: scale(1.1);
}

.app-toggle-btn i {
    width: 20px;
    height: 20px;
    color: var(--color-gray);
    transition: color var(--transition-fast);
}

.app-toggle-btn:hover i {
    color: var(--color-accent);
}

.app-toggle-btn[data-app-active="false"] {
    background-color: rgba(244, 67, 54, 0.1);
    border-color: var(--color-danger);
}

.app-toggle-btn[data-app-active="false"] i {
    color: var(--color-danger);
}

/* ===========================
   Auth Pages
   =========================== */

.auth-container {
    display: flex;
    justify-content: center;
    align-items: center;
    min-height: 60vh;
}

.auth-box {
    width: 100%;
    max-width: 450px;
    padding: var(--spacing-xxl);
    background-color: var(--color-white);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-md);
}

.auth-box h1 {
    font-size: var(--font-size-xl);
    margin-bottom: var(--spacing-xl);
    text-align: center;
    color: var(--color-dark);
}

.auth-link {
    text-align: center;
    margin-top: var(--spacing-lg);
    color: var(--color-gray);
}

.auth-link a {
    color: var(--color-accent);
    text-decoration: none;
    font-weight: 500;
}

.auth-link a:hover {
    text-decoration: underline;
}

/* ===========================
   NorDesk - General
   =========================== */

.nordesk-container h1 {
    font-size: var(--font-size-xxl);
    margin-bottom: var(--spacing-xl);
    color: var(--color-dark);
}

/* ===========================
   NorDesk - Announcements
   =========================== */

/* .announcement-section {
    background-color: var(--color-white);
    padding: var(--spacing-xl);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
    margin-bottom: var(--spacing-xxl);
    border-left: 4px solid var(--color-accent);
} */

.announcement-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-lg);
}

.announcement-header h2 {
    font-size: var(--font-size-xl);
    color: var(--color-dark);
}

.announcement-content {
    color: var(--color-gray);
    line-height: 1.8;
}

.markdown-content h1,
.markdown-content h2,
.markdown-content h3 {
    margin-top: var(--spacing-lg);
    margin-bottom: var(--spacing-md);
    color: var(--color-dark);
}

.markdown-content ul,
.markdown-content ol {
    margin-left: var(--spacing-xl);
    margin-bottom: var(--spacing-md);
}

.markdown-content code {
    background-color: var(--color-light);
    padding: var(--spacing-xs) var(--spacing-sm);
    border-radius: var(--radius-sm);
    font-size: var(--font-size-sm);
}

.markdown-content pre {
    background-color: var(--color-light);
    padding: var(--spacing-md);
    border-radius: var(--radius-md);
    overflow-x: auto;
    margin-bottom: var(--spacing-md);
}

.markdown-content a {
    color: var(--color-accent);
    text-decoration: none;
}

.markdown-content a:hover {
    text-decoration: underline;
}

.no-announcements {
    color: var(--color-gray);
    font-style: italic;
    text-align: center;
    padding: var(--spacing-lg);
}

/* ===========================
   NorDesk - Controls
   =========================== */

.controls-section {
    margin-bottom: var(--spacing-xl);
}

.controls-wrapper {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--spacing-md);
    background-color: var(--color-white);
    padding: var(--spacing-sm) var(--spacing-md);
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-sm);
}

/* Filter Toggle Button (Mobile only) */
.filter-toggle-btn {
    display: none;
    align-items: center;
    gap: var(--spacing-sm);
    padding: var(--spacing-sm) var(--spacing-md);
    background-color: var(--color-accent);
    color: var(--color-white);
    border: none;
    border-radius: var(--radius-sm);
    cursor: pointer;
    font-size: var(--font-size-base);
    transition: all var(--transition-fast);
}

.filter-toggle-btn:hover {
    background-color: var(--color-accent-dark);
    transform: translateY(-1px);
}

/* Filters Form Grid */
.filters-form-grid {
    display: flex;
    flex-direction: row;
    gap: var(--spacing-sm);
    flex: 1;
    flex-wrap: wrap;
    align-items: center;
}

.filter-row {
    display: flex;
    gap: var(--spacing-sm);
    align-items: center;
    flex: 1;
}

.filter-row-inputs {
    flex: 2;
    min-width: 300px;
}

.filter-row-selects {
    flex: 3;
    min-width: 400px;
}

/* Compact Inputs */
.input-compact {
    padding: 0.35rem 0.6rem;
    font-size: 0.875rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background-color: var(--color-white);
    transition: all var(--transition-fast);
    min-width: 70px;
    height: 32px;
    flex: 1;
}

.input-compact:hover {
    border-color: var(--color-gray);
}

.input-compact:focus {
    outline: none;
    border-color: var(--color-accent);
    box-shadow: 0 0 0 3px rgba(180, 147, 83, 0.1);
}

.input-compact::placeholder {
    color: var(--color-gray);
    opacity: 0.6;
}

/* Compact Select */
.select-compact {
    padding: 0.35rem 0.6rem;
    font-size: 0.875rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    background-color: var(--color-white);
    color: var(--color-dark);
    cursor: pointer;
    transition: all var(--transition-fast);
    min-width: 90px;
    height: 32px;
    flex: 1;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23575556' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 0.4rem center;
    padding-right: 1.8rem;
}

.select-compact:hover {
    border-color: var(--color-gray);
}

.select-compact:focus {
    outline: none;
    border-color: var(--color-accent);
    box-shadow: 0 0 0 3px rgba(180, 147, 83, 0.1);
}

/* Compact Checkbox */
.checkbox-compact {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
    font-size: 0.875rem;
    color: var(--color-dark);
    cursor: pointer;
    padding: 0.35rem 0.6rem;
    border: 1px solid var(--color-border);
    border-radius: var(--radius-sm);
    transition: all var(--transition-fast);
    white-space: nowrap;
    background-color: var(--color-white);
    height: 32px;
}

.checkbox-compact:hover {
    border-color: var(--color-gray);
    background-color: var(--color-light);
}

.checkbox-compact input[type="checkbox"] {
    cursor: pointer;
    margin: 0;
    width: 16px;
    height: 16px;
}

.checkbox-compact span {
    font-weight: 500;
}

/* Clear Filter Button */
.btn-clear-filter {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: var(--spacing-sm);
    border: 2px solid var(--color-border);
    border-radius: var(--radius-md);
    background-color: var(--color-white);
    color: var(--color-gray);
    cursor: pointer;
    transition: all var(--transition-fast);
    text-decoration: none;
}

.btn-clear-filter:hover {
    border-color: var(--color-danger);
    background-color: rgba(244, 67, 54, 0.1);
    color: var(--color-danger);
    transform: translateY(-1px);
}

/* Responsive Design for Filters */
@media (max-width: 1024px) {
    .filter-row-inputs {
        grid-template-columns: 1fr 1fr 1fr;
    }

    .filter-row-selects {
        grid-template-columns: repeat(2, 1fr);
    }

    .checkbox-compact {
        grid-column: span 1;
    }

    .btn-clear-filter {
        grid-column: span 1;
    }
}

@media (max-width: 768px) {
    .controls-wrapper {
        flex-direction: column;
        align-items: stretch;
    }

    /* Show filter toggle button */
    .filter-toggle-btn {
        display: flex;
        width: 100%;
        justify-content: center;
    }

    /* Hide filters by default on mobile */
    .filters-form-grid {
        display: none;
        margin-top: var(--spacing-md);
    }

    /* Show filters when toggled */
    .filters-form-grid.show {
        display: flex;
    }

    .filter-row-inputs,
    .filter-row-selects {
        grid-template-columns: 1fr;
    }

    .input-compact,
    .select-compact,
    .checkbox-compact,
    .btn-clear-filter {
        width: 100%;
    }
}

/* ===========================
   NorDesk - Tickets
   =========================== */

.tickets-section h2 {
    font-size: var(--font-size-xl);
    margin-bottom: var(--spacing-lg);
    color: var(--color-dark);
}

.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(350px, 1fr));
    gap: var(--spacing-lg);
}

.ticket-card {
    background-color: var(--color-white);
    border: 2px solid var(--color-border);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    box-shadow: var(--shadow-sm);
    transition: box-shadow var(--transition-fast);
    display: flex;
    flex-direction: column;
    gap: var(--spacing-md);
}

.ticket-card:hover {
    box-shadow: var(--shadow-md);
}

.ticket-completed {
    opacity: 0.8;
    background-color: #fafafa;
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items:first baseline
    
}

.ticket-meta {
    display: flex;
    gap: var(--spacing-sm);
    flex-wrap: wrap;
    align-items: center;
    font-size: var(--font-size-lg);
    color: var(--color-gray);
}

.ticket-id {
    font-weight: 600;
    color: var(--color-dark);
}

.ticket-abbreviation {
    font-weight: 600;
    color: var(--color-accent);
}

.ticket-room {
    font-weight: 600;
    color: var(--color-gray);
}

.ticket-date {
    color: var(--color-gray);
}

.ticket-date-old {
    color: var(--color-danger);
    font-weight: 600;
}

.ticket-icons {
    display: flex;
    gap: var(--spacing-sm);
    align-items: center;
}

/* Status Icons */
.status-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: var(--spacing-sm);
    border-radius: var(--radius-sm);
    transition: all var(--transition-fast);
}

.status-open {
    background-color: transparent;
    color: var(--color-gray);
}

.status-in_progress {
    background-color: transparent;
    color: var(--color-purple);
}

.status-completed {
    background-color: transparent;
    color: var(--color-success);
}

.status-unclear {
    background-color: transparent;
    color: var(--color-warning);
}

.status-external {
    background-color: transparent;
    color: var(--color-info);
}

.pin-icon {
    color: var(--color-gray);
    transition: all var(--transition-fast);
    border-radius: var(--radius-sm);
    height: 20px;
}

.pin-icon:hover {
    color: #9d853e;
    transform: scale(1.1);
}

.pin-icon.pinned {
    color: #ffc107;
}

/* Badges */
.ticket-badges {
    display: flex;
    gap: var(--spacing-sm);
    flex-wrap: wrap;
}

.badge {
    display: inline-block;
    padding: var(--spacing-xs) var(--spacing-md);
    font-size: var(--font-size-sm);
    background-color: var(--color-light);
    color: var(--color-gray);
    border-radius: var(--radius-sm);
}

/* Ticket Content */
.ticket-description {
    padding: var(--spacing-md);
    background-color: var(--color-light);
    border-radius: var(--radius-md);
    max-height: 200px;
    overflow-y: auto;
    line-height: 1.6;
    color: var(--color-dark);
}

.ticket-images {
    display: flex;
    gap: var(--spacing-sm);
    flex-wrap: wrap;
}

.ticket-image {
    width: 100px;
    height: 100px;
    object-fit: cover;
    border-radius: var(--radius-sm);
    cursor: pointer;
    transition: transform var(--transition-fast);
}

.ticket-image:hover {
    transform: scale(1.05);
}

.ticket-response {
    padding: var(--spacing-md);
    background-color: #e3f2fd;
    border-left: 4px solid var(--color-info);
    border-radius: var(--radius-sm);
    font-size: var(--font-size-sm);
    line-height: 1.6;
    max-height: 150px;
    overflow-y: auto;
}

/* Ticket Actions */
.ticket-actions {
    display: flex;
    gap: var(--spacing-md);
    justify-content: center;
    padding-top: var(--spacing-md);
    border-top: 1px solid var(--color-border);
}

.ticket-respond-btn {
    margin-top: var(--spacing-sm);
}

/* Ticket Edit Section */
.ticket-edit-section {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: var(--spacing-sm);
    padding-top: var(--spacing-md);
    border-top: 1px solid var(--color-border);
}

.ticket-edit-message {
    font-size: var(--font-size-sm);
    color: var(--color-gray);
    margin: 0;
    text-align: center;
}

.ticket-edit-message .countdown-minutes {
    font-weight: 600;
    color: var(--color-accent-dark);
}

.no-tickets {
    text-align: center;
    padding: var(--spacing-xxl);
    color: var(--color-gray);
    font-size: var(--font-size-lg);
}

/* ===========================
   NorDesk - Forms
   =========================== */

.form-container h1 {
    font-size: var(--font-size-xl);
    margin-bottom: var(--spacing-xl);
    color: var(--color-dark);
}

.ticket-info {
    background-color: var(--color-white);
    padding: var(--spacing-lg);
    border-radius: var(--radius-md);
    margin-bottom: var(--spacing-xl);
    box-shadow: var(--shadow-sm);
}

.ticket-info p {
    margin-bottom: var(--spacing-sm);
}

.ticket-description-box {
    margin-top: var(--spacing-md);
    padding: var(--spacing-md);
    background-color: var(--color-light);
    border-radius: var(--radius-sm);
}

.status-buttons {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-sm);
    margin-top: var(--spacing-md);
}

.markdown-help {
    background-color: var(--color-white);
    padding: var(--spacing-lg);
    border-radius: var(--radius-md);
    margin-bottom: var(--spacing-xl);
    box-shadow: var(--shadow-sm);
}

.markdown-help h3 {
    margin-bottom: var(--spacing-md);
    color: var(--color-dark);
}

.markdown-help ul {
    margin-left: var(--spacing-xl);
}

.markdown-help code {
    background-color: var(--color-light);
    padding: var(--spacing-xs) var(--spacing-sm);
    border-radius: var(--radius-sm);
    font-size: var(--font-size-sm);
}

/* ===========================
   Responsive Design
   =========================== */

@media (max-width: 768px) {
    .burger-menu {
        display: flex;
    }

    /* Overlay behind menu */
    body.menu-open::before {
        content: '';
        position: fixed;
        top: 0;
        left: 0;
        width: 100vw;
        height: 100vh;
        background-color: rgba(0, 0, 0, 0.5);
        z-index: 999;
        animation: fadeIn var(--transition-base);
    }

    @keyframes fadeIn {
        from {
            opacity: 0;
        }
        to {
            opacity: 1;
        }
    }

    .navbar-menu {
        position: fixed;
        top: 0;
        right: -100%;
        width: 70%;
        max-width: 300px;
        height: 100vh;
        background-color: var(--color-white);
        flex-direction: column;
        padding: var(--spacing-xxl) var(--spacing-lg);
        box-shadow: -2px 0 10px rgba(0, 0, 0, 0.3);
        transition: right var(--transition-base);
        z-index: 1002;
        gap: var(--spacing-md);
        overflow-y: auto;
    }

    .navbar-menu.active {
        right: 0;
    }

    .navbar-menu li {
        width: 100%;
    }

    .navbar-menu .nav-link,
    .navbar-menu .nav-link-button {
        display: block;
        width: 100%;
        text-align: left;
        padding: var(--spacing-md);
        border-radius: var(--radius-sm);
    }

    .navbar-menu .nav-link:hover,
    .navbar-menu .nav-link-button:hover {
        background-color: rgba(180, 147, 83, 0.15);
    }

    .app-grid {
        grid-template-columns: 1fr;
    }

    .tickets-grid {
        grid-template-columns: 1fr;
    }

    .controls-section {
        flex-direction: column;
    }

    .filter-row {
        flex-direction: column;
        width: 100%;
    }

    .filter-row .input,
    .filter-row select,
    .filter-row button {
        width: 100%;
    }

    .messages-container {
        right: var(--spacing-sm);
        left: var(--spacing-sm);
        max-width: none;
    }

    .status-buttons {
        flex-direction: column;
    }

    .btn-status {
        width: 100%;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .ticket-actions {
        flex-wrap: wrap;
    }

    .auth-box {
        padding: var(--spacing-lg);
    }
}

/* ===========================
   Announcements
   =========================== */

.announcement-section {
    margin-bottom: var(--spacing-xl);
}

.announcement-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-lg);
    gap: var(--spacing-md);
}

.announcement-header h2 {
    margin: 0;
    font-size: var(--font-size-xl);
    color: var(--color-dark);
}

.btn-small {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
    padding: var(--spacing-xs) var(--spacing-md);
    font-size: var(--font-size-sm);
}

.announcements-list {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-lg);
}

.announcement-card {
    padding: var(--spacing-lg);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
    transition: all var(--transition-fast);
    border: 2px solid transparent;
}

.announcement-card:hover {
    box-shadow: var(--shadow-md);
    border-color: var(--color-border);
}

.announcement-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-md);
}

.announcement-title {
    flex: 1;
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--color-dark);
    margin: 0;
}

.announcement-header-actions {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.announcement-toggle-btn {
    background: none;
    border: none;
    cursor: pointer;
    padding: var(--spacing-xs);
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all var(--transition-fast);
    border-radius: var(--radius-sm);
    color: var(--color-gray);
}

.announcement-toggle-btn:hover {
    background-color: rgba(0, 0, 0, 0.05);
    border-color: var(--color-accent);
    color: var(--color-accent);
}

.announcement-toggle-btn .toggle-icon {
    transition: transform var(--transition-base);
}

.announcement-edit-btn {
    padding: var(--spacing-xs);
    transition: all var(--transition-fast);
    color: var(--color-gray);
    border: 2px solid var(--color-border);
    border-radius: var(--radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
}

.announcement-edit-btn:hover {
    transform: scale(1.05);
    border-color: var(--color-accent);
    color: var(--color-accent);
    background-color: rgba(180, 147, 83, 0.05);
}

.announcement-content {
    overflow: hidden;
    transition: max-height var(--transition-base), opacity var(--transition-base);
    max-height: 2000px;
    opacity: 1;
}

.announcement-content.collapsed {
    max-height: 0;
    opacity: 0;
    margin-bottom: 0;
}

.announcement-card .markdown-content {
    color: var(--color-dark);
}

.announcement-card .markdown-content h1,
.announcement-card .markdown-content h2,
.announcement-card .markdown-content h3 {
    margin-top: 0;
}

/* Announcement Images */
.announcement-image-wrapper {
    margin-bottom: var(--spacing-md);
    border-radius: var(--radius-md);
    overflow: hidden;
    box-shadow: var(--shadow-sm);
}

.announcement-image {
    width: 100%;
    height: auto;
    max-height: 400px;
    object-fit: cover;
    display: block;
}

/* Form Image Preview */
.current-image-preview {
    margin-bottom: var(--spacing-md);
    padding: var(--spacing-md);
    border: 2px dashed var(--color-border);
    border-radius: var(--radius-md);
    background-color: var(--color-light);
}

.announcement-image-preview {
    width: 100%;
    max-width: 400px;
    height: auto;
    border-radius: var(--radius-md);
    margin-bottom: var(--spacing-sm);
    display: block;
    box-shadow: var(--shadow-sm);
}

/* ===========================
   Announcement Management
   =========================== */

.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-xl);
    flex-wrap: wrap;
    gap: var(--spacing-md);
}

.header-actions {
    display: flex;
    gap: var(--spacing-md);
}

.announcement-management-list {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-lg);
}

.announcement-management-card {
    display: grid;
    grid-template-columns: auto 1fr auto;
    gap: var(--spacing-lg);
    padding: var(--spacing-lg);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
    transition: all var(--transition-fast);
    cursor: move;
}

.announcement-management-card:hover {
    box-shadow: var(--shadow-md);
}

.announcement-drag-handle {
    display: flex;
    align-items: center;
    color: var(--color-gray);
    cursor: grab;
}

.announcement-drag-handle:active {
    cursor: grabbing;
}

.announcement-management-content {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-md);
}

.announcement-management-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: var(--spacing-md);
}

.announcement-management-header h3 {
    margin: 0;
    font-size: var(--font-size-lg);
    color: var(--color-dark);
}

.announcement-status {
    display: flex;
    gap: var(--spacing-sm);
}

.badge-success {
    background-color: var(--color-success);
    color: white;
}

.badge-inactive {
    background-color: var(--color-gray);
    color: white;
}

.announcement-preview {
    font-size: var(--font-size-sm);
    color: var(--color-gray);
}

.announcement-preview * {
    margin: 0;
}

.announcement-meta {
    font-size: var(--font-size-sm);
    color: var(--color-gray);
}

.announcement-management-actions {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
    justify-content: center;
}

.help-text {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    margin-top: var(--spacing-lg);
    padding: var(--spacing-md);
    background-color: #e3f2fd;
    border-left: 4px solid var(--color-info);
    border-radius: var(--radius-sm);
    font-size: var(--font-size-sm);
    color: var(--color-gray);
}

.empty-state {
    text-align: center;
    padding: var(--spacing-xxl);
    background-color: var(--color-white);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-sm);
}

.empty-state i {
    color: var(--color-gray);
    margin-bottom: var(--spacing-md);
}

.empty-state p {
    color: var(--color-gray);
    font-size: var(--font-size-lg);
    margin: var(--spacing-md) 0;
}

.checkbox-group {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.checkbox-group input[type="checkbox"] {
    width: auto;
    margin-right: var(--spacing-sm);
}

.checkbox-group label {
    margin: 0;
}

/* Drag and Drop States */
.announcement-management-card.dragging {
    opacity: 0.5;
}

.announcement-management-card.drag-over {
    border: 2px dashed var(--color-accent);
}

@media (max-width: 768px) {
    .announcements-grid {
        grid-template-columns: 1fr;
    }

    .announcement-management-card {
        grid-template-columns: auto 1fr;
        grid-template-rows: auto auto;
    }

    .announcement-drag-handle {
        grid-row: 1 / 3;
    }

    .announcement-management-content {
        grid-column: 2;
        grid-row: 1;
    }

    .announcement-management-actions {
        grid-column: 2;
        grid-row: 2;
        flex-direction: row;
        justify-content: flex-start;
    }

    .page-header {
        flex-direction: column;
        align-items: flex-start;
    }
}

/* ===========================
   Image Management (Ticket Form) - Individual Slots
   =========================== */

.image-slots-container {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: var(--spacing-md);
    margin-top: var(--spacing-md);
}

.image-slot {
    position: relative;
    aspect-ratio: auto;
    border-radius: var(--radius-md);
    overflow: hidden;
}

/* Empty slot with upload button */
.image-slot-empty {
    border: 2px dashed var(--color-border);
    border-radius: var(--radius-md);
    transition: all var(--transition-base);
}

.image-slot-empty:hover {
    border-color: var(--color-accent);
    background-color: rgba(180, 147, 83, 0.05);
}

.image-slot-upload {
    width: 100%;
    height: 100%;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: var(--spacing-sm);
    cursor: pointer;
    color: var(--color-gray);
    transition: all var(--transition-fast);
}

.image-slot-upload:hover {
    color: var(--color-accent);
    transform: scale(1.02);
}

.image-slot-upload span {
    font-size: var(--font-size-sm);
}

/* Slot with image preview */
.image-slot-preview {
    position: relative;
    width: 100%;
    height: 100%;
    border: 2px solid var(--color-border);
    border-radius: var(--radius-md);
    overflow: hidden;
    transition: all var(--transition-base);
}

.image-slot-preview:hover {
    border-color: var(--color-accent);
    box-shadow: var(--shadow-md);
}

.image-slot-preview img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

/* Image slot actions (delete and swap buttons) */
.image-slot-actions {
    position: absolute;
    top: var(--spacing-xs);
    right: var(--spacing-xs);
    display: flex;
    gap: var(--spacing-xs);
    opacity: 0;
    transition: opacity var(--transition-fast);
}

.image-slot-preview:hover .image-slot-actions {
    opacity: 1;
}

.btn-slot-delete,
.btn-slot-swap {
    width: 32px;
    height: 32px;
    border: none;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: all var(--transition-fast);
    backdrop-filter: blur(8px);
}

.btn-slot-delete {
    background-color: rgba(244, 67, 54, 0.9);
    color: white;
}

.btn-slot-delete:hover {
    background-color: rgba(244, 67, 54, 1);
    transform: scale(1.1);
}

.btn-slot-swap {
    background-color: rgba(33, 150, 243, 0.9);
    color: white;
}

.btn-slot-swap:hover {
    background-color: rgba(33, 150, 243, 1);
    transform: scale(1.1);
}

/* Hide file inputs */
.hidden-file-input {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border-width: 0;
}

/* New image preview state (after file selected but before upload) */
.image-slot-preview.new-image {
    border-style: dashed;
    border-color: var(--color-accent);
}

/* Responsive adjustments */
@media (max-width: 768px) {
    .image-slots-container {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 480px) {
    .image-slots-container {
        grid-template-columns: 1fr;
    }
}

/* ===========================
   Ticket Highlight Animation
   =========================== */

/* Keyframes for the highlight animation */
@keyframes ticketHighlight {
    0% {
        box-shadow: 0 0 0 0 rgba(180, 147, 83, 0.7);
        transform: scale(1);
    }
    50% {
        box-shadow: 0 0 20px 10px rgba(180, 147, 83, 0.3);
        transform: scale(1.02);
    }
    100% {
        box-shadow: 0 0 0 0 rgba(180, 147, 83, 0);
        transform: scale(1);
    }
}

/* Apply highlight animation to newly created tickets */
.ticket-card.ticket-highlight {
    animation: ticketHighlight 1s ease-in-out;
    border: 2px solid var(--color-accent);
}